Contact information

1. Website Owner and Company Information

This website is operated and managed by Vintageowlette, offering furniture and home products to consumers located in the United States. The company's legal information is as follows:

Company Name: VINTAGE OWLETTE, LLC

Store Name: Vintageowlette

Address: 4758 SHEFFIELD DR, MARIANNA, FL 32446, USA

EIN: 93-4676642

Phone: +1 (407) 531-3553

Email: info@vintageowlette.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

Please contact us via email; we will respond within 24 hours.

These details clearly identify the entity responsible for the website and its business activities.

2. Contact Information (Official Communication Channels)

Customers can contact our service team through the following official channels:

Phone: +1 (407) 531-3553

Email: info@vintageowlette.com

We recommend using email to provide a complete record of customer inquiries, orders, and communications with the customer service team.

3. Customer Service Hours

Customer service is available Monday to Friday, 8:00 AM–6:00 PM (Eastern Time).

During these hours, the team handles inquiries related to orders, products, and after-sales service.

Requests received outside these hours are processed on the next business day according to the order in which they are received.

4. Email Response Time

All inquiries submitted by email generally receive a response within 24 hours.

Responses may include order confirmations, delivery updates, and product-related information to provide clear communication regarding customer inquiries.

5. Communication and Service (for Consumers in the United States)

Services for consumers in the United States are provided primarily through online communication channels. Email is the primary method of communication.

To assist with the processing of inquiries, customers are encouraged to provide their order number or relevant product information when contacting customer service.

All inquiries are processed in the order in which they are received to maintain a consistent approach to customer service.

6. Pricing and Tax Information

Product prices and applicable taxes are presented on a tax-inclusive basis where applicable, and the applicable order total is displayed during checkout before payment is confirmed.

7. Policy Updates

Vintageowlette may update this Website Owner and Company Information policy from time to time based on operational, legal, or regulatory changes. The updated version becomes effective when it is published on the website.

8. Acceptance of This Policy

By accessing and using the Vintageowlette website, customers acknowledge that they have read, understood, and agreed to the company information and communication terms set out in this policy.