Shipping policy

1. Scope of the Shipping Policy

This Shipping Policy governs all orders for furniture, home products, and accessories placed through the Vintageowlette store and delivered to consumers located in the United States.

2. Delivery Area

The store provides delivery throughout the United States, including major cities and residential areas.

Certain remote or specific areas may be subject to delivery restrictions or additional delivery time.

3. Order Processing Time

All orders are processed after payment confirmation. Processing generally takes 1 to 3 business days (excluding weekends and holidays), including:

Order verification

Warehouse preparation

Packaging and shipment

4. Estimated Delivery Time

Once an order has been shipped, the estimated delivery time is 4 to 7 business days.

Actual delivery time may vary depending on the carrier, weather conditions, or periods of increased shipping activity.

5. Shipping Methods and Carriers

To provide delivery services, the store uses the following carriers:

FedEx

UPS

DHL

The carrier is selected based on the delivery address, product type, and warehouse logistics.

6. Shipping Costs

Orders ≥ $99 (tax-inclusive): Free shipping

Orders < $99 (tax-inclusive): Flat shipping fee of $9

Shipping charges are clearly displayed during checkout, with no hidden shipping charges.

Applicable taxes are included in the order total where applicable.

7. Inspection Upon Delivery

Upon delivery, please check:

The condition of the packaging

The quantity received

In the event of damage or missing parts, please contact the carrier and our customer service team promptly.

8. Possible Delays

Delivery delays may be caused by:

Adverse weather conditions

Carrier disruptions

Logistical or applicable regulatory processing

Force majeure events

In the event of a delay, consumers will be informed as soon as reasonably possible.

9. Address Changes

The delivery address can be modified before the order is shipped.

Once the package has been handed over to the carrier, the delivery address cannot be modified.

Please contact customer service promptly if an address change is required.

10. Customer Service

For questions regarding delivery:

Phone: +1 (407) 531-3553

Email: info@vintageowlette.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

Please contact us via email; we will respond within 24 hours.

11. Company Information

This website is owned by VINTAGE OWLETTE, LLC.

Company Name: VINTAGE OWLETTE, LLC

Store Name: Vintageowlette

Address: 4758 SHEFFIELD DR, MARIANNA, FL 32446, USA

EIN: 93-4676642

Phone: +1 (407) 531-3553

Email: info@vintageowlette.com

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM (Eastern Time)

Please contact us via email; we will respond within 24 hours.

12. Policy Updates and Acceptance

Vintageowlette may update this Shipping Policy from time to time based on changes to its operations, carriers, product offerings, or applicable legal requirements. The updated version becomes effective when it is published on the website.

By placing an order through the Vintageowlette website, customers acknowledge that they have read, understood, and agreed to this Shipping Policy.